Business Process Services

Our Business Process Services enable our customers to respond to an evolving environment and remain competitive; it helps them to improve efficiency and enhance agility to explore new growth opportunities.

We enable a combination of operational excellence, industry expertise and digital transformation capabilities delivering best-in-class end-to-end process metrics and business outcomes in the BFSI & healthcare sectors. These services are backed by new age digital technologies like Machine Learning & ICR.

Our model is a combination of front office contact center and back-office processes that enable you to deliver your services in a geo-agnostic manner.

Our range of Business Process Services include:

  • Digitization & Data Processing
  • Customer On Boarding
  • Liability/Asset processing
  • Mailroom services
  • Shared Services for SCM, Travel, HR , Finance
  • ECS/ACH Mandate management
  • Customer Communication Management


Committed to continuous improvement and closing the capability gap our Business Process Services have been appraised for SVC 1.3 Level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI).