Information Management

Information management is a strategy or approach to leverage information. With the ever-increasing evolution in business activities, it is imperative to integrate the different sources of information into one cohesive information bank.

Documents, records and electronic storage devices form the bulk of base information which are required to be referred to in varying degrees of frequency. It therefore needs to be stored systematically, securely and at minimal costs. Writer Information Management services has been at the forefront of providing reliable, efficient and cost effective information management solutions for corporates for over 2 decades now.

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Established in 1987 Writer Information Management Services evolved from Writer Records Management, India's first specialised records management company - a business division of Writer Corporation. It is currently ranked as the 3rd largest record management in Asia and largest in India with regard to tonnage.

Comprehensive Business Solutions
Writer Corporation offers end to end Information Management Service covering the entire information life cycle which covers -

  • Document collection & verification
  • Record collation, indexing & bar coding
  • Document scanning & imaging
  • Document & media (CD, Magnetic Tapes) storage
  • Digital archiving
  • Records retrieval & repacking
  • Secure destruction.

Flexible Operations Models
Writer Information Management Services can provide for all the above mentioned services in configurations suited to unique operational requirements.

  • Document collection and collation can be centralised or linked to the document source point
  • Document scanning & imaging can be on-site or off-site to adhere to varying security norms
  • Storage can be dentralised or distributed geographically
  • Document destruction can be done at the customers' premises in case of sensitive and priority documents

Robust Infrastructure
Network: Writer Information has its presence throughout India. There are 12 owned warehouses and 9 branches catering to 50 locations, so it makes it viable for a one-price philosophy. This entire network is serviced through a fleet of dedicated vehicles designed for security and easy retrieval.

Unique Software: The ?Information Lifecycle? concept of Writer Information Management Services has been well supported by Info-eIndex, Info-SMART and O?Neil Software applications.

Info-eIndex application is designed and developed in-house by Writer IT team. This application is extensively used by Packing Supervisors to capture inventory data electronically at the packing site itself, thus providing instantaneous e-delivery of inventory to clients. The other features like auto-sychronisation, barcode scan, soft copy data import (given by client), data verification, upload of e-inventory to the main server and reporting capabilities.

For all Operational needs we use O'Neil's record management software which manages/tracks multiple types of data including traditional storage boxes, file folders, documents and tapes - literally anything that can be stored both on-site or off-site, from Deposit to Destruction, from Work Order to Invoice generation, thereby ensuring higher record center productivity."

Info-SMART is the core application which is again an indigenously designed and developed by Writer IT in-house team. Its tight integration with Info-eIndex, O?Neil and Accounting application provides seamless end-to-end tracking of information from prospect creation right up to MIS generation. The main modules include CRM, Sales & Project tracking, Feed Back Analysis, Control and MIS reports. The various Dash Boards specially designed for Sales & Key Accounts, Operations, HR, Billing & Collections, Customer Service makes this software unique to Information Management Business.

Security procedures: Writer Information owns specially designed warehouse space in excess of 1 million square feet. These dedicated document centres incorporate segregated areas that are temperature and dust controlled. These seismic proof & fire resistant structures meet the highest international safety standards. 24-hour digitised access control and surveillance systems integrated with smoke / fire alarms and dry fire fighting facilities make these centres the ideal solution for Disaster Recovery Systems.

Affiliations: Writer Information is proud to be a member of AIIM, ARMA & PRISM - the global associations of information management enterprises. These memberships and conferences are an ongoing pursuit to excellence in customer satisfaction and it also enables to be a part of the team providing best uniform global practices.


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