Information management is the science of safe, secure and organised retention of electronic data, images, media and documents such that information contained therein is retrievable "on line" or physically whenever and wherever needed. Writer Information Management Services is the evolved enterprise of Writer Records Management - a business division of The Writer Corporation and has been in operation since 1987. Writer Information is India's most comprehensive information management company.

The business of records and information management continues to become increasingly complex as new technologies emerge and companies change the way corporations do business. Writer Information provides the following solutions in information management:

• Consultancy on managing and selection of the appropriate storage architecture.
• Media & Business records Protection.
• Vital Records such as Cheques, Insurance Policies, Home Loan Agreements.
• Individual Records such as Wills, Property Documents, Certificates, Testimonials.
• Imaging, Electronic Vaulting & Business Continuity Planning.

The Science Of Retrieval

Conserving resources, cutting costs and increasing efficiency are among the most popular activities in businesses today. Writer Information understands these needs and based on a system study defines the present and future requirements right from creation and retention to destruction. It designs a suitable operations process as well as pricing solutions. It means that the nature of service will be as per the retrieval requirements, storage architecture and pricing structure suitable to the client's business. Which is why a detailed system study is first undertaken to determine the scale and complexity of the information management requirements. Subsequent documented processes lay out how the various streams of data will be managed.

Imaging, Media & Document Storage & Retrieval

Network : Writer Information record centers (mega and small) exist throughout India. This allows for the convenience of a one price philosophy as also the flexibility to either go for centralised storage or decentralised storage.

Flexibility in Storage & Pricing Options : Storage could be in the plant or offsite, normal ventilated to temperature controlled, racking to vault, centralised to decentralised, creation to destruction - every conceivable service option is available under one roof.

Dedicated Vehicles : Retrieval deadlines are met at all times. This is made possible because the company has its own fleet of vehicles designed for safe transport of records.

Unique Software : An in-house designed, run and supported program "I-StoRet" allows an e-transact "on line" experience from imaging to data base review to retrieval requests and billing. Information related to every activity with special emphasis on retrieval documents, retention period for various records, etc. is also provided periodically, as required.

Safe and Secure Storage Systems : From specially designed, reinforced, concrete buildings to security measures, from fire prevention to fighting - all systems are in place to provide security to stored records.

Retrieval Services : Retrieval services are provided with the following options:

• Express retrieval - Electronic
• Normal retrieval - Physical

E-Vaulting & Business Continuity Planning

Calamities and catastrophes are a fact of today's daily life and businesses need to plan for that eventuality. Writer Information e-valuating and business continuity service allows you to restore your business that much faster. The transfer and storage of back-up images and data is done real or close to real time on a remote e-vault and then transferred to data media and stored off site. It implies that loss of data due to a calamity can be recovered in a very short time frame. With prior commitment, clients can even make use of the computer systems and their data at our servers in case of a major loss of office equipment. Business Continuity Management (BCM) is the act of preparing for incidents, which will affect critical functions and processes for the organisation and ensuring that it responds to any incident in a planned and rehearsed manner.

Writer Information is pleased to have a diverse spread of customers allowing us to transfer best practices across Industry categories. These include:

• Banking
• Insurance
• Pharmaceuticals
• FMCG
• Airlines/Shipping Lines
• Engineering
• Consulting and Auditing
• Hospitals
• Professionals

Best Global Practices

Writer Information is proud to be a member of AIIM, ARMA & PRISM - the global Associations of Information Management enterprises. These memberships and conferences allow for continuous knowledge to be acquired relating to evolving customer needs in the future. This network of overseas partners enables us provide uniform global best practices.

This is to place on record that since our Record Management Program was entrusted to your company 3 years ago we have been very satisfied with your service. We must admit that before you started managing our records, retrieving a document was like looking for a needle in a haystack. Our reports from Madras & Delhi offices also confirm that the level of your service in managing our records there is also very good.

We hope you continue to deliver these results while you manage our record program.

- R. De Sales, Manager-Administration, PROCTER & GAMBLE

We have been associated with M/s Writer Information Management Services for the past 3 years. They are providing all records related service to us. We are satisfied with their records management service. We want them to continue the same quality of service.

We wish them all the best.

- N. Lakshminarayanan, AGM-Finance, TIMES OF INDIA GROUP

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